Returns / Warranty Policy

Warranty
Please contact us with any Warranty issues.

WHAT can be returned?
Are ramps2go products returnable or do some restrictions apply?
Please contact us with any Return questions. Due to the size of most of our products returns are difficult. Please make sure that the ramp/product your order fits in the area you would like it in. All products have measurements and weight.

WHEN do items need to be returned by?
Please contact us before returning a product


WHERE do items need to be returned to?
Once your return has been approved we will organise where to return to.

HOW do customers return items?
Once return has been approved you can either use your own courier service or we can help.

SHIPPING for returns?
Are original shipping rates refundable? Does customer pay for shipping the return?
For change of mind we not refund shipping cost and you will need cover the return shipping cost.

CREDIT for returns?
Once your return has been approved you can choose a credit or refund.

Instore return option?
Yes this is available.

Packing materials?
Do items need to be in orginal packaging for returns?
Yes all approved returns will need original packaging.